Bailiffs / Storey and Fellows

Storey and Fellows - Stop Them Instantly for Free!

Expert reviewed

Marie Foo • October 14th 2024 • Read time: 5 mins

IVA Wizard -- Expert Advice on Individual Voluntary Arrangements

Who are Storey and Fellows?

Storey and Fellows are a bailiff company based at 27 Normanhurst Road, Walton On Thames, Surrey, KT12 3EQ. They operate as registered bailiffs authorised by Middlesbrough County Court at Teesside Combined Court. The company is officially registered in England and Wales with the company registration number 04964274.

As a bailiff company, Storey and Fellows are responsible for collecting debts on behalf of creditors. They are authorised to take certain actions to recover money owed, which may include visiting properties and potentially seizing goods. It's important to note that while they have legal authority to act, they must also operate within strict guidelines and respect the rights of individuals they contact.

What to do if you receive a letter from Storey and Fellows

Receiving a letter from Storey and Fellows can be a stressful experience, but it's crucial to remain calm and take appropriate action. The first step is to carefully read the letter to understand the nature of the debt they are pursuing and the amount owed. Don't ignore the communication, as this can lead to further complications.

If you believe the debt is incorrect or you're unsure about its validity, gather any relevant documentation you have and prepare to contest the claim. It's advisable to contact Storey and Fellows directly to discuss the situation and potentially resolve any misunderstandings. Remember to keep a record of all communications for future reference.

If you acknowledge the debt but are unable to pay in full, consider reaching out to Storey and Fellows to discuss potential payment arrangements. They may be willing to negotiate a payment plan that suits your financial situation.

Why might Storey and Fellows contact you?

Storey and Fellows typically contact individuals for various reasons related to debt collection. Some common scenarios include:

1. Unpaid council tax: Local authorities often employ bailiff companies to recover unpaid council tax.

2. Court judgments: If you have a County Court Judgment (CCJ) against you that remains unpaid, Storey and Fellows may be instructed to collect the debt.

3. Parking fines: Unpaid parking fines or penalty charge notices can result in bailiff involvement.

4. Business rates: Companies with outstanding business rates may face collection efforts from bailiffs.

5. Other types of debt: In some cases, Storey and Fellows may be tasked with collecting other forms of debt on behalf of creditors.

It's important to remember that Storey and Fellows are acting on behalf of a creditor and are not the original organisation to which the debt is owed.

The best way to deal with Storey and Fellows

When dealing with Storey and Fellows, it's crucial to approach the situation proactively and professionally. Here are some steps to consider:

1. Communicate openly: Engage in honest communication with Storey and Fellows about your financial situation.

2. Verify the debt: Ensure that the debt they're pursuing is legitimate and belongs to you.

3. Negotiate: If you're unable to pay the full amount, try to negotiate a payment plan or settlement.

4. Seek advice: Consider consulting with a debt advice charity or financial advisor for guidance on your options.

5. Keep records: Maintain detailed records of all communications and agreements with Storey and Fellows.

6. Know your rights: Familiarise yourself with your rights when dealing with bailiffs to ensure you're treated fairly.

Remember, while it's important to address the situation, you should never feel pressured into making payments you cannot afford.

Your rights against Storey and Fellows

When dealing with Storey and Fellows, it's essential to be aware of your rights. Bailiffs must adhere to strict rules and regulations, and understanding these can help you navigate the situation more effectively.

1. Notice of enforcement: Storey and Fellows must provide you with at least 7 days' notice before visiting your property.

2. Peaceful entry: Bailiffs can only enter your home peacefully through a door. They cannot force entry unless they've been inside before and have a court order.

3. Time restrictions: Bailiffs can only visit between 6 am and 9 pm, and not on Sundays or bank holidays.

4. Vulnerable individuals: If you're considered vulnerable due to illness, disability, or other factors, inform Storey and Fellows as they must take this into account.

5. Protected goods: Certain essential items cannot be seized, such as basic household items and tools needed for work.

6. Fees: Bailiffs can charge fees, but these are regulated and should be clearly explained to you.

If you believe Storey and Fellows have violated your rights, you can complain to them directly or escalate the issue to the creditor or relevant ombudsman.

Understanding the bailiff process

The bailiff process typically follows a specific sequence of events. Understanding this can help you anticipate what might happen next in your interactions with Storey and Fellows:

1. Initial contact: You'll receive a letter or notice from Storey and Fellows informing you of the debt and their intention to collect.

2. Notice of enforcement: If you don't respond or reach an agreement, they'll send a notice of enforcement, giving you at least 7 days' warning before any visit.

3. Bailiff visit: If the debt remains unpaid, a bailiff may visit your property to try to collect the debt or seize goods.

4. Taking control of goods: If payment isn't made, the bailiff may list items to be potentially sold to cover the debt.

5. Removal and sale: As a last resort, goods may be removed and sold at auction to settle the debt.

Alternatives to dealing with bailiffs

If you're struggling with debt and want to avoid or stop bailiff action, there are several alternatives you might consider:

1. Debt management plan: This involves arranging to pay your debts in affordable monthly instalments.

2. Individual Voluntary Arrangement (IVA): An IVA is a formal agreement between you and your creditors to pay back your debts over a set period.

3. Debt Relief Order (DRO): If you have a low income and few assets, a DRO might be suitable to write off certain debts.

4. Bankruptcy: While a serious step, bankruptcy can provide a fresh start for those with unmanageable debts.

5. Full and final settlement: In some cases, creditors might accept a lump sum that's less than the full amount owed to settle the debt.

How to prepare for a bailiff visit

If Storey and Fellows have informed you of an impending visit, it's important to be prepared:

1. Gather documentation: Have all relevant paperwork ready, including proof of income, expenses, and any correspondence about the debt.

2. Secure valuables: Consider temporarily removing high-value items from your property.

3. Know your rights: Refresh your understanding of what bailiffs can and cannot do.

4. Arrange support: If possible, have a friend or family member present during the visit for support and to act as a witness.

5. Prepare a payment proposal: If you can afford to pay something, have a realistic payment plan ready to discuss.

Dealing with stress and anxiety

Facing debt issues and potential bailiff action can be extremely stressful. It's important to take care of your mental health during this challenging time:

1. Seek support: Talk to friends, family, or a professional about your feelings.

2. Stay informed: Understanding your situation and options can help reduce anxiety.

3. Take action: Proactively addressing the issue can provide a sense of control.

4. Practice self-care: Maintain healthy habits like regular exercise and adequate sleep.

5. Use helplines: Many organisations offer free, confidential support for those struggling with debt-related stress.

Frequently asked questions about Storey and Fellows

Here are some common questions people have about Storey and Fellows and bailiffs in general:

1. Can Storey and Fellows force entry into my home? Generally, no. They can only enter peacefully through a door unless they've been in before and have a court order.

2. Do I have to let Storey and Fellows into my property? No, you don't have to let them in. However, refusing entry doesn't make the debt go away.

3. Can Storey and Fellows take my car? They may be able to, but not if it's essential for your work or if it's on finance.

4. What if I can't afford to pay Storey and Fellows? Explain your situation and try to negotiate. They may be willing to accept a payment plan.

5. Can Storey and Fellows visit me at work? They can visit you at work, but they must follow strict rules about not revealing the purpose of their visit to others.

Remember, while these answers provide general guidance, each situation is unique, and it's always best to seek personalised advice if you're unsure about your specific circumstances.

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